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Administration

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1. How do I contact the Administration Department?

The Administration Department consists of Finance, Human Resources and Information Tecnology. You may contact the Administration Department by calling (770) 463-8881.

2. What is the E-Verify user identification number for the City of Chattahoochee Hills?

The city's E-Verify user identification number is 140992 and the date of authorization is 7/31/2008.

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Building Inspections

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1. How do I contact a building inspector?

Leonard Thompson is the city's building inspector. He is available for appointment and inspections by calling (770) 355-2133.

David Mundt is the city's Chief Building Official and he can be reached at (770) 940-0759. ADA Compliance Information

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City Clerk

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1. Can I request public records from Chattahoochee Hills?

Public records, City Council resolutions and ordinances, and other information can be requested by submitting the Open Records Request form to the City Clerk's Office.

2. I want to hold a special event in Chattahoochee Hills. Do I need a permit?

Please contact the City Clerk's office at (770) 463-8881 to inquire about special event regulations. All special events must be permitted after review by zoning, public safety and transportation staff.

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Code Enforcement

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1. Can I remain anonymous when reporting a code enforcement violation?

Yes. We do not require that you provide any personal information. You may report a code violation by calling (770) 463-5550 or submitting a code violation complaint form. More...

2. What do I do if I've received a notice of violation from Code Enforcement?

If you have any questions about what is required of you to achieve compliance with Chattahoochee Hills Code Enforcement, please contact the investigator assigned to your case. The investigator’s name is listed at the bottom of the notice you received. You can also call our main number at (770) 463-8881.

The goal of Code Enforcement is to preserve the quality and value of public and private property and maintain a high standard of living by eliminating conditions that threaten the life, health, safety, and general welfare of the public. The City recognizes that this goal is most effectively achieved through the education of, and cooperation with, the citizens of Chattahoochee Hills.

3. What happens if I am found guilty?

When a property is found to be in violation at a code enforcement hearing, a Notice of Violation is issued, stating the case facts and giving the violator time to come into compliance with said ordinances. If the property is not brought into compliance within the time ordered, a court appearance will be required, at which time the Municipal Judge will adjudicate the case. The adjudication may include fines and additional deadlines for compliance. The adjudication may be recorded in the Public Record and will constitute a lien against the property in violation and against any other real or personal property owned by the violator.

Fines may continue to run daily until the property is brought into compliance and the fine total, which is a lien, remains against the property until satisfied.

4. How much are Code Enforcement fines?

The amount of the fine is determined by the Municipal Judge and may be assessed as a per day fine for each day that the violation continues to exist.

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Human Resources

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1. How do I find out what jobs are available within the City?

You can view all open job opportunities within the City by viewing our website Administration page. job postings.

2. How long is my application on file for employment with the City?

Applications received due to jobs posted by the city will be kept on file for one year from the job posting end date. Unsolicited aplications recieved by the City will be held on file for 30 days from the submitted date.

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Municipal Court

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1. Can I pay my ticket before the court date and keep from having to go to court?

If the violation is not a must appear offense, you may pay the fine any time before the court date and avoid having to come to court. You may call the office to find out the amount of your fine or pay it online using the link provided.

Fines are due in full on the day of court. The City accepts cash, check, money orders, cashier's checks, Mastercard and Visa. Payment Options.

2. What happens if I fail to appear in court as ordered?

If you fail to appear in court as ordered, the court will issue a warrant for your arrest and you can be jailed and/or fined. For more information or if you have questions, please contact us at (770) 463-8881.

3. Will the City provide an interpreter for me?

Interpreters are provided when requested. If you require translation for any court appearance, please inform the clerk's office prior to the court date by calling (770)463-8881. Recovering Your Losses.

4. What if I want to plead not guilty and have a trial?

If you plead not guilty, you will be given the option of having a jury trial (in Fulton County State Court) or a non-jury trial by our judge here in city court. Your trial will not be on the arraignment day – you will be given another date so that all witnesses, including the officer, may be subpoenaed to testify in the trial.

5. What is a "must appear" offense?

"Must appear offenses" are those for which a defendant is required to appear before the judge in court. Examples include but are not limited to DUI, Possession of Marijuana, Disorderly Conduct, Suspended License, Suspended Registration, Aggressive Driving, All City Code violations, ALL UNDER 21 OFFENSES, and No Insurance citations.

6. How do I pay my Fine?

Several different methods of payment are available. You may come into the office and pay with cash, money order, cashier's check by mail or a Visa or Master Card. You also have the option of paying online via our Web site.

7. How do I get an attorney?

You may hire an attorney to represent your case and have them file an entry of appearance with the court. However, if you can not afford an attorney, you may be interviewed to see if you qualify under federal guidelines to have an attorney appointed to represent your case. There is a $50.00 application fee, and the interview will be conducted on your arraignment day.

8. How do I appeal the judge's decision?

If you do not agree with the judge's decision of your case you may appeal it through the Superior Court of Fulton County. Contact the clerk's office in Fulton County Superior Court for further information.

9. How do I receive a trial by jury?

If you request a trial by jury, your case will be transferred to the Superior Court of Fulton County. Only state misdemeanor charges can be transferred for jury trials. No city ordinance violations may be transferred - they must first be tried in city court by operation of law.

10. I got a ticket from a Chattahoochee Hills police officer – what do I do?

There is a court date listed on the citation. This is an arraignment date. You will be asked to enter a plea at this time. Please be on time for your appointed court date as the judge will give you a lot of valuable information at the opening of the court session.

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Police Department

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1. How can I contact the police for help?

Always call 911 for an emergency. For any non-emergency that needs officer response, call Fulton County dispatch at 404-730-7954.

2. How can I get a copy of my police report?

Reports are normally available within 5 business days of the incident or accident. They may be picked up at the Police Department at 6505 Rico Road. You can call Police Records at 770-463-6572 to find out if the report is ready.

3. Is there a charge for police reports?

Yes. The charge for a police report is $5.00.

4. How can I contact the investigator assigned to my case?

The police department's main phone number is 770-463-8801 or messages can be taken at the City Hall Administrative Office at 770-463-8881.

5. Can I have a background check done at the Police Department?

Yes. Background checks are $20.00, and you will be required to complete a release form at the time of the request. You will be required to provide a valid government ID. Background checks are provided during normal buisness hours for administration, Monday through Friday from 8:30 a.m. to 5:00 p.m.

6. My vehicle was towed. How do I get it back?

Southside Wrecker can be contacted at 770-964-8220. You will need a release from our police department to pick up your vehicle. You may get a release form during regular business hours, Monday - Friday 8:30 am - 5:00 pm.

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Public Works

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1. Who do I contact for pothole and street repair?

Please contact Larry Parrott, Public Works Director at (770) 463-8881 for streets, right-of-ways and bridges.